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Senior Collections Coordinator
Category: Construction
  • Your pay will be discussed at your interview
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Job code: lhw-e0-90669531

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Senior Collections Coordinator
Office Management/Administration

Job Description:**

**General Responsibilities**

Responsible for coordinating the accurate and timely collections for our National Client Program in an engineering consulting firm.

**Essential Role and Responsibilities:**

+ Acting as the lead coordinator with limited supervision, performs and manages collection activity and persistent follow-ups on assigned portfolios of accounts receivable invoices.

+ Carry out all functions necessary to bring about the prompt resolution of a problem, and/or facilitate payment of a past due invoice.

+ Recommend which accounts should be escalated for legal or outside agency collections. Prepare documentation for litigation or outside agency collection activity.

+ Participate in meetings with department, office, and project managers as well as National Account Managers for collection updates and other issues.

+ Provide proactive recommendations to Office managers, Division managers and National Account Managers about future collection activity (including whether or not to escalate items to Legal, outside agencies, or demand letters).

+ Provide updates and manages collection efforts of local Office Collection Coordinators to assist w the timely resolution of payment with use of collections software, meetings, reporting, etc.

+ Work w National Account Manager to create efficient collection workflows

+ Educate local offices of client procedures and internal processes through the use of Terracon's Intranet and/or having "teach-ins" for relevant parties

+ Assist in the training of office staff and with training of new acquisitions.

+ Perform special projects as needed.

+ Organize and set agenda for phone conferences and meetings regarding collection issues with office and executive staff.

+ May serve in a backup capacity during the absence of the supervisor.

+ Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.

+ Be responsible for maintaining quality standards on all projects.


+ High School diploma or equivalent

+ Minimum 5 years' related experience.

+ Valid driver's license with acceptable violation history.


+ Bachelor's Degree or equivalent

+ Strong Microsoft Excel Skills

+ Excellent written and verbal communication skills

+ Sales and/or Customer Service Experience

+ Proven ability to influence teams without formal authority

+ Self-motivating and results-driven



**Requisition ID:**


**Posting Title:**

Senior Collections Coordinator - National Client Collector

**Employment Type:**

Regular, Full Time

**City, State (Office Location):**

Olathe, KS

**About Terracon:**

Terracon is a 100 percent employee-owned consulting engineering firm providing quality services to clients. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon currently has more than 3,500 employees in 130 offices with services available in all 50 states. Terracon's growth is due to valued employees exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.

**EEO Statement:**

Terracon offers an excellent compensation and benefits package including: medical, dental, vision, life insurance, 401(k) plan, and paid holidays.

Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

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